Fraud Alert & Payment Security Policy

Fraud Alert Notice

To protect our customers, suppliers, and business partners from fraud and unauthorized transactions, please carefully follow the guidelines below.

Authorized Communication Channels

• Conduct business only through officially authorized company email addresses, phone numbers, and WhatsApp numbers.
• Verify any change in bank account details, payment instructions, or contact information directly with our authorized representatives before making payment.

Bank Account Verification

• Customers must independently verify bank account details before transferring funds.
• Akshar Petrochem Industries shall not be responsible for payments made to unauthorized, fraudulent, or incorrectly verified bank accounts.

Beware of Fake Communications

Do not rely on:

• Unverified emails requesting urgent payments.
• Messages claiming a change in bank account details without official confirmation.
• Fake websites, social media accounts, or WhatsApp profiles impersonating the company.
• Requests for payment to personal bank accounts.

Payment Security

• Make payments only to bank accounts officially mentioned in our quotation, proforma invoice, invoice, or written company communication.
• If you receive revised bank details, obtain confirmation from our authorized team through a verified contact channel before processing payment.

Suspicious Activity Reporting

Immediately report any suspicious communication, payment request, or fraud attempt to our official sales or accounts team before taking any action.

Limitation of Liability

• The company shall not be liable for losses resulting from payments made to fraudulent or unauthorized accounts due to phishing, email compromise, cyber fraud, or third-party impersonation.
• Customers are responsible for completing their own verification before processing payments.

Fraud Prevention Recommendations

• Verify beneficiary account details before every payment.
• Confirm any account change request through a direct phone call to an authorized company representative.
• Maintain records of payment confirmations and communication.
• Do not share confidential banking or business information with unknown parties.

Contact for Verification

For payment verification or fraud-related concerns, please contact:

Akshar Petrochem Industries
Accounts Department / Sales Team
Official Email: sales@aksharpetrochem.com
Official Phone/WhatsApp: +91 XXXXX XXXXX

Important Warning: Akshar Petrochem Industries never requests payments to personal accounts. Always verify bank details before making any payment. Failure to verify payment instructions may result in financial loss for which the company cannot be held responsible.